Guest Experience & Office Concierge Coordinator

Ricoh USA, Inc.; Pittsburgh (Allegheny County); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401K

Tuition assistance

Paid vacation

Paid holidays

Job summary

Ricoh USA, Inc. in Pittsburgh, PA is seeking a Field Representative II in Concierge Hospitality to greet visitors, coordinate meetings, manage conference room setups, and assist with travel arrangements.

The role requires strong customer service and organizational skills to reflect Ricoh’s culture. The position supports office administration, event planning, vendor coordination, and daily facilities tasks, with emphasis on AV setup, scheduling, and executive support.

Qualifications

• Requires high school diploma or equivalent.
• Requires 1-3 years of experience in the field or in a related area.
• Experience working in Headquarters environment preferred.

Responsibilities

• Greet visitors and validate against guest list; provide badges and parking validation as needed.
• Serve as concierge for guests, clients and staff; give facility tours and recommendations.
• Coordinate catering for meetings with support staff and caterers.

Skills

Organization

Customer service

Problem solving

AV equipment

Independence

Education

High school diploma

Tools

Microsoft Office

Job description

Ricoh USA, Inc. in Pittsburgh, PA is seeking a Field Representative II in Concierge Hospitality to greet visitors, coordinate meetings, manage conference room setups, and assist with travel arrangements.

The role requires strong customer service and organizational skills to reflect Ricoh’s culture. The position supports office administration, event planning, vendor coordination, and daily facilities tasks, with emphasis on AV setup, scheduling, and executive support.