Workplace Experience & Facilities Coordinator

JLL; Redwood City (CA); On-site; USD 59,400 - 73,480; Full time

Benefits offered by this job

401(k) plan

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL in Redwood City, CA is seeking a Facilities Coordinator to join our Workplace Experience team. In this hands-on role you will oversee daily facilities operations, coordinate maintenance, and support vendors to deliver seamless service for clients and colleagues.

You will manage walks, respond to work orders, assist with events, and help maintain records while upholding safety standards. This is an on-site, fast-paced position that rewards initiative, reliability, and the ability to handle

Qualifications

• Prior experience in facilities management, property management, hospitality, or related fields.
• Ability to lift up to 50 lbs and move furniture as needed for daily operations.
• Proficiency with information technology tools and workplace management platforms.
• Advanced proficiency in Microsoft Office applications, including Outlook, Excel, Word, PowerPoint, and Teams.
• Ability to manage multiple email accounts, calendars, and competing priorities in a fast‑paced environment.
• Experience using multiple communication and collaboration platforms, including Microsoft Teams and Slack.
• Excellent communication and organizational skills with strong problem‑solving abilities.
• Ability to work independently with minimal supervision while effectively managing stressful situations.
• Self‑motivated, confident, energetic, and adaptable to changing workplace needs.

Responsibilities

• Conduct daily walkthroughs to ensure facilities are clean, organized, and operating smoothly.
• Respond promptly to work orders while maintaining KPI compliance and delivering excellent customer service.
• Schedule and manage repairs, maintenance requests, and minor works projects, tracking each task through to completion.
• Coordinate with vendors, facilities staff, and service providers to ensure excellent execution of work and seamless operations.
• Support furniture moves, cube reconfigurations, and general space adjustments as workplace needs evolve.
• Provide coordination and logistical support for events, meetings, and conference facilities to create exceptional workplace experiences.
• Maintain accurate records and documentation for your site, including web pages, emergency response plans, and building access systems.
• Assist with reception and guest support, mail services, office supplies management, and landlord relations as needed.
• Uphold environmental health and safety standards, including evacuation procedures and after-hours emergency response protocols.

Skills

Facilities Management

Vendor Management

MS Office

MS Teams

Slack

Communication

Organization

Independent work

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

PowerPoint

Microsoft Teams

Job description

JLL in Redwood City, CA is seeking a Facilities Coordinator to join our Workplace Experience team. In this hands-on role you will oversee daily facilities operations, coordinate maintenance, and support vendors to deliver seamless service for clients and colleagues.

You will manage walks, respond to work orders, assist with events, and help maintain records while upholding safety standards. This is an on-site, fast-paced position that rewards initiative, reliability, and the ability to handle