Workplace Experience Concierge

CBRE Group, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to deliver exceptional service to employees and guests in a designated building. The role focuses on greeting visitors, issuing passes, and supporting daily operations within a dynamic workplace environment.

The position requires strong communication, organization, and familiarity with Microsoft Office tools. Evening shifts and on-site work are typical, with emphasis on safety, vendor coordination, and event support.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• First point of contact for all those entering the facility; greet visitors and issue passes.
• Answer the telephone professionally and support presentations for groups.
• Arrange recreational, dining, and business activities on behalf of requestors.
• Coordinate and execute workplace services including mail and onboarding.
• Acknowledge inquiries and provide solutions in a customer-service driven manner.
• Organize on-site events; secure space, set up, tear down, and deliver supplies.
• Follow security and emergency procedures and notify related parties as needed.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed information within the team and follow manager directions.
• Use existing procedures to solve straightforward problems with limited discretion.

Skills

Communication skills

Organizational skills

Follow basic routines

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

Job description

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to deliver exceptional service to employees and guests in a designated building. The role focuses on greeting visitors, issuing passes, and supporting daily operations within a dynamic workplace environment.

The position requires strong communication, organization, and familiarity with Microsoft Office tools. Evening shifts and on-site work are typical, with emphasis on safety, vendor coordination, and event support.