Workplace Experience Concierge

CBRE; Chicago (IL); On-site; USD 50,000 - 51,000; Full time

Job summary

CBRE is seeking a Workplace Experience Coordinator to deliver a world-class customer service experience for employees and guests. You will be the first point of contact, greet visitors, issue passes, and manage on-site events and services across a designated building.

You will coordinate with vendors, handle inquiries, and support security and emergency procedures while maintaining strong organizational skills and proficiency in MS Office.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Applicants must be currently authorized to work in the United States without visa sponsorship.

Responsibilities

• First point of contact for all those entering the facility with a welcoming demeanor.
• Answer the telephone professionally; create presentations and speak to groups.
• Arrange recreational, dining, and business activities for requests.
• Manage janitorial or maintenance work orders; coordinate workplace services.
• Acknowledge inquiries or complaints and provide solutions.
• Organize and manage on-site events, including setup and tear down.
• Follow security and emergency procedures; coordinate with parties for safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed information within the team; follow manager directions.
• Follow existing procedures to solve straightforward problems with limited discretion.

Skills

Strong communication

Organizational skills

Microsoft Office

Customer service

Authorized to work in the US

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

CBRE is seeking a Workplace Experience Coordinator to deliver a world-class customer service experience for employees and guests. You will be the first point of contact, greet visitors, issue passes, and manage on-site events and services across a designated building.

You will coordinate with vendors, handle inquiries, and support security and emergency procedures while maintaining strong organizational skills and proficiency in MS Office.