Workplace Experience Specialist

CBRE Group, Inc.; New York, Northern (NY, KY); Hybrid; USD 38,000 - 47,000; Full time

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to deliver world-class service to employees and guests in a designated building. You will greet visitors, issue passes, answer calls, and assist with events and day-to-day operations.

Ideal candidates have a High School Diploma or GED, strong Microsoft Office skills, and excellent organizational abilities. You will help maintain security procedures and coordinate with vendors to ensure a smooth experience for all occupants.

Qualifications

• High School Diploma or GED with up to 2 years of related experience.
• Ability to follow basic work routines and standards.
• Strong communication skills for exchanging straightforward information.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• Serve as the first point of contact for visitors and follow security protocols.
• Answer phones professionally and prepare presentations for groups.
• Arrange and confirm recreational, dining, and business activities.
• Coordinate janitorial, maintenance, mail, office supplies, and onboarding.
• Address inquiries and provide professional, solutions-driven responses.
• Organize on-site events, including space setup and teardown.
• Follow security and emergency procedures and coordinate with vendors.
• Explain information clearly and follow manager directions.

Skills

Customer service

Communication

Organization

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

CBRE Group, Inc. is seeking a Workplace Experience Coordinator to deliver world-class service to employees and guests in a designated building. You will greet visitors, issue passes, answer calls, and assist with events and day-to-day operations.

Ideal candidates have a High School Diploma or GED, strong Microsoft Office skills, and excellent organizational abilities. You will help maintain security procedures and coordinate with vendors to ensure a smooth experience for all occupants.