Workplace Coordinator

Miro; Austin (MN); On-site; USD 52,000 - 72,000; Full time

Job summary

Miro is seeking an on-site Office/Operations Manager for the Austin hub who will lead front-of-house experiences and ensure a welcoming, efficient environment for employees and visitors. You will own visitor management, space readiness, hospitality setup, and daily presentation standards while coordinating supplies and building management tasks.

You will support employee onboarding, internal events, and workplace communications, and act as the on-site anchor for the North America remote service

Qualifications

• Experience in hospitality or office management.
• Focus on delivering exceptional guest experiences.
• Ability to coordinate vendors and maintain office standards.

Responsibilities

• Oversee front-of-house and first impression for the Austin hub.
• Manage visitor experience, space readiness, hospitality setup and daily presentation standards.
• Ensure supplies, maintenance coordination and building management liaison.
• Support employee onboarding tours, internal events, and workplace communications.
• Serve as on-site anchor for North America remote service desk, triage Jira tickets as needed.
• Uphold and evolve Austin hub office policies and operational guidelines.
• Coordinate vendors and contractors end-to-end to prevent issues.

Skills

Hospitality mindset

Front-of-house experience

Guest experience focus

Customer service

Jira

Tools

Jira

Job description

• This role is rooted in hospitality, you bring the warmth, presence, and attention to detail that makes an office feel exceptional rather than just functional
• Whether you come from corporate hospitality, front-of-house background or office management, what matters most is that you genuinely care about the experience of every person who walks through the door
• Beyond the front-of-house, this is also a role with growth. You'll take on broader responsibility across operations, vendor management, and events, supported by an experienced global team spanning Amsterdam, Berlin, London, Yerevan, and beyond. For the right person, this is a springboard into a well-rounded workplace career
• Be the face and first impression of the Austin hub, welcoming employees, visitors, and guests with warmth and professionalism every day
• Own the front-of-house experience: visitor management, space readiness, hospitality setup, and daily presentation standard
• Keep the hub running smoothly behind the scenes: supplies, maintenance coordination, and building management liaison
• Support employee experience touchpoints including new hire onboarding tours, internal events, and workplace communications
• Serve as the on-site anchor for the North America remote service desk, triage and resolve Jira tickets, escalating when needed and keeping employees informed
• Uphold and evolve Miro's office policies, visitor experience standards, and operational guidelines for the Austin hub
• Coordinate vendors and contractors end-to-end, schedule, follow through, and catch issues before they become visible problems