Workday Operations Specialist - Data Integrity & Optimization

WPP Media; New York (NY); On-site; USD 45,000 - 90,000; Full time

Job summary

WPP Media in New York seeks a detail‑oriented Senior Associate for People Operations (Workday) to support Workday across the employee lifecycle, partnering with Payroll, HRIS, and stakeholders to ensure data integrity, process efficiency, and operational standards.

The role focuses on auditing data between Workday and ADP, documenting processes, and supporting day‑to‑day Workday activities and its integration with payroll systems.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 1–2 years of experience in Human Resources, People Operations, HRIS, Payroll, or a related operational function, with a focus on Workday.
• Strong attention to detail and commitment to data accuracy.
• Advanced proficiency in Microsoft Excel, including data analysis and reconciliation.
• Strong organizational, analytical, and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Experience working with Workday, ADP, and other HRIS platforms.
• Experience performing data audits, reconciliations, or quality assurance reviews.
• Experience maintaining process documentation and SOPs.
• Familiarity with HR operations, payroll processes, and employee lifecycle transactions.

Responsibilities

• Workday Operations & Data Integrity: Support rollout, stabilization, and optimization of Workday across the employee lifecycle.
• Audit employee data between Workday and ADP to identify discrepancies and ensure data accuracy.
• Review and analyze reports to identify and resolve issues.
• Partner with Payroll and HRIS to correct data inconsistencies.
• Monitor Workday transactions and validate processing of changes.
• Process Improvement & Documentation: Maintain SOPs, job aids, and process documentation for Workday.
• Identify opportunities to streamline processes and improve efficiency.
• Assist in developing new procedures as Workday expands; support training initiatives.
• Organizational Structure & Data Management: Create Supervisory Organizations and org structures in Workday.
• Support organizational changes including transfers and restructures; update reporting lines.
• Submit and validate EIB uploads and mass data transactions; perform QA reviews.
• Reporting & Analysis: Generate and analyze Workday reports for stakeholders.
• Prepare recurring and ad hoc reporting on employee data and system performance.
• Issue Resolution & Stakeholder Support: Serve as a point of contact for Workday tickets and escalations.
• Collaborate to investigate and resolve system issues; track progress to resolution.
• Support testing, system enhancements, and post-production validation.

Skills

Data analysis

Data reconciliation

Attention to detail

Analytical thinking

Organization

Multi-tasking

Problem solving

Process documentation

Education

Bachelor's degree

Tools

Workday

ADP

Microsoft Excel

Job description

WPP Media in New York seeks a detail‑oriented Senior Associate for People Operations (Workday) to support Workday across the employee lifecycle, partnering with Payroll, HRIS, and stakeholders to ensure data integrity, process efficiency, and operational standards.

The role focuses on auditing data between Workday and ADP, documenting processes, and supporting day‑to‑day Workday activities and its integration with payroll systems.