Work-Study Peer Advisor

Doane University; Crete (NE); On-site; USD 18,000 - 23,000; Part time

Job summary

Doane University’s Financial Aid Office seeks a customer-focused staff member to assist students and families with scholarship and financial aid information. You will answer inquiries by email, phone, and at the FA front desk, and support the processing of financial aid files and forms.

Flexibility in total weekly hours and an hourly rate of $15.00 are offered; you will learn deadlines and timelines for aid processes, FAFSA submissions, and Doane scholarship applications while maintaining

Qualifications

• High ability to work with the public daily (students, parents, future students).
• Must maintain a high degree of confidentiality regarding all work.
• Strong attention to detail is critical.
• Needs a high level of problem-solving skills.

Responsibilities

• Answer inquiries by email, phone, and at the FA front desk regarding Doane scholarships and financial aid information.
• Represent FA at browsing sessions during recruitment events for prospective students.
• Learn general dates (deadlines) – Scholarships Deadlines, FAFSA Priority Date, Term Dates, and timelines for aid processes.
• Serve as the reception person at the front counter and on phones.
• Learn priority dates for the Doane scholarship application, FAFSA, academic term dates, and timelines for aid.
• One-on-one counseling to assist students and parents in FAFSA completion, forms, and Education procedures.
• Provide information about financial aid requirements and refer students to staff as appropriate.
• Assist in the processing of financial aid files and forms.

Skills

Public interaction

Confidentiality

Detail orientation

Problem solving

Job description

Please see Special Instructions for more details.

You must qualify for Federal Work-Study to be considered for this position.
Please contact Doane's Financial Aid Office at [e-mail] to determine if you qualify.

Position Information

Position Title

Department

Job Location

Purpose of Job

The role of this position is to provide quality client service to students and families regarding scholarship and financial aid at Doane University.

General Description and Duties

The duties and responsibilities of this position include, but are not limited to:

• Answer inquiries by email, phone, and at the FA front desk regarding Doane scholarships and financial aid information.
• Represent FA at browsing sessions during recruitment events for prospective students.
• Learn general dates (deadlines) – Scholarships Deadlines, FAFSA Priority Date, Term Dates, and general timelines for aid processes.
• Serve as the reception person at the front counter and on phones.
• Learn priority dates for the Doane scholarship application, FAFSA , academic term beginning and ending dates, and timeline for scholarship and financial aid process.
• One-on-one counseling, in person and over the phone, to assist students and parents in the completion of the FAFSA , office forms, and applications, U.S. Department of Education procedures, and forms.
• Provide information about financial aid requirements and policies, and refer students and parents to office staff as appropriate.
• Assist in the processing of financial aid files and forms.

Special Skills or Knowledge Required

• High ability to work with the public daily (students, parents, future students).
• Must be able to maintain a high degree of confidentiality regarding all work.
• Strong attention to detail is critical.
• Need a high level of problem-solving skills.

Total Weekly Hours Required

Total Weekly Hours Required Flexible, $15.00/hour

Physical Demands

Posting Number

Posting Number STU129

Number of Vacancies

Desired Start Date

Position End Date (if temporary)

Review Start Date

Review Start Date 03/06/2026

Open Date

Close Date

Open Until Filled Yes

Special Instructions to Applicant

You must qualify for Federal Work-Study to be considered for this position.
Please contact Doane's Financial Aid Office at [e-mail] to determine if you qualify.

Required fields are indicated with an asterisk (*).