Financial Aid Peer Advisor (Work-Study)

Doane University; Crete (NE); On-site; USD 18,000 - 23,000; Part time

Job summary

Doane University’s Financial Aid Office seeks a customer-focused staff member to assist students and families with scholarship and financial aid information. You will answer inquiries by email, phone, and at the FA front desk, and support the processing of financial aid files and forms.

Flexibility in total weekly hours and an hourly rate of $15.00 are offered; you will learn deadlines and timelines for aid processes, FAFSA submissions, and Doane scholarship applications while maintaining

Qualifications

• High ability to work with the public daily (students, parents, future students).
• Must maintain a high degree of confidentiality regarding all work.
• Strong attention to detail is critical.
• Needs a high level of problem-solving skills.

Responsibilities

• Answer inquiries by email, phone, and at the FA front desk regarding Doane scholarships and financial aid information.
• Represent FA at browsing sessions during recruitment events for prospective students.
• Learn general dates (deadlines) – Scholarships Deadlines, FAFSA Priority Date, Term Dates, and timelines for aid processes.
• Serve as the reception person at the front counter and on phones.
• Learn priority dates for the Doane scholarship application, FAFSA, academic term dates, and timelines for aid.
• One-on-one counseling to assist students and parents in FAFSA completion, forms, and Education procedures.
• Provide information about financial aid requirements and refer students to staff as appropriate.
• Assist in the processing of financial aid files and forms.

Skills

Public interaction

Confidentiality

Detail orientation

Problem solving

Job description

Doane University’s Financial Aid Office seeks a customer-focused staff member to assist students and families with scholarship and financial aid information. You will answer inquiries by email, phone, and at the FA front desk, and support the processing of financial aid files and forms.

Flexibility in total weekly hours and an hourly rate of $15.00 are offered; you will learn deadlines and timelines for aid processes, FAFSA submissions, and Doane scholarship applications while maintaining