Financial Aid Student Assistant - FWSP

Oklahoma City Community College; Oklahoma City (OK); On-site; USD 11,365 - 16,186; Part time

Job summary

Oklahoma City Community College is seeking a Financial Aid Student Assistant under the FWSP Work Study program. The role supports the Financial Aid Office front counter, assists with filing, and helps students navigate the financial aid process. The position involves data entry, scanning, and answering the main financial aid line.

Hours are aligned with office operations. Current students with a Federal Work Study award are preferred; clerical experience is a plus.

Qualifications

• Positive human relations/customer service skills.
• Ability to complete tasks with attention to accuracy and detail.
• Ability to effectively communicate both verbally and in a written format.
• Basic computer skills.

Responsibilities

• Assist current and prospective students by receiving and accepting financial aid documents.
• Provide general information about the financial aid process.
• Assist in the development and maintenance of individual student files.
• Assist with the centralized scanning and filing system of the Financial Aid Office.
• Answer financial aid main telephone line to assist students with questions.

Skills

Positive customer service

Attention to detail

Verbal and written communication

Basic computer skills

Job description

Please see Special Instructions for more details.

Applicants are to thoroughly complete the online application and attach the following required documents: resume.
Applicants who do not attach the required documents will not be considered for the position.
For application assistance or questions, please contact Human Resources at [phone], Monday through Friday between the hours of 8:00 AM and 5:00 PM.

Position Information

Position Information (Default Section)

Classification Title

Working Title

Working Title Financial Aid Student Assistant - FWSP

Datatel Position ID SFAS8FEDWOST0A

Annual Hours

Annual Hours As needed or assigned not to exceed 25 hours per week.

Placement Range

Placement Range $10.00

Position Type

Position Type Work Study

Job Category

Job Category Work Study

General Description

The Financial Aid Student Assistant position is assigned to assist the Financial Aid Office front counter staff and receptionist to help students or prospective students by receiving forms, distributing forms, and providing general information about the financial aid process.
The Financial Aid Student Assistant position is responsible for assisting in the development and maintenance of individual student files, assisting with Financial Aid Office centralized filing system, assisting the Financial Aid Advisors with collection of data needed for reporting purposes and for data entry functions.

Reports To

Reports To Assistant Director of Financial Aid

What position(s) reports to this position?

None

Current OCCC student with a Federal Work Study award.

Required Knowledge, Skills & Abilities

Positive human relations/customer service skills.
Ability to complete tasks with attention to accuracy and detail.
Ability to effectively communicate both verbally and in a written format.
Basic computer skills.

Physical Demands/Working Conditions

1. GENERAL PHYSICAL REQUIREMENTS :
Sedentary work: The person in this position may occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects.
2. PHYSICAL ACTIVITIES :
This position requires the person to frequently communicate with and listen to students, administration, staff, faculty, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.
This position frequently requires the person to operate a computer and other office equipment to perform the essential functions of the position.
This position requires the person to frequently operate equipment that involves repetitive motions of hands and wrists.
This position requires the person to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
3. VISUAL ACUITY :
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
4. WORKING CONDITIONS :
This position performs the essential functions in an indoor, office setting.

Preferred Qualifications

Clerical experience

Required Training

Work Hours

Work hours will be arranged during normal Financial Aid Office Hours:
Mon – Thurs 8:00 a.m. – 6:00 p.m.
Fri 8:00 a.m. – 5:00 p.m.

Department

Department Stu FA Sup Serv Admin

Job Open Date

Job Open Date 07/03/2024

Job Close Date

Open Until Filled No

HR Contact

Posting Number

Posting Number Student, Work Study, Temporary_0402814

Job Duties

Job Duties (Position Specific)

(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

Job Duties (Duties Assignment Statement)

Assist current and prospective students by receiving and accepting financial aid documents.
Provide general information about the financial aid process.
Assist in the development and maintenance of individual student files.
Assist with the centralized scanning and filing system of the Financial Aid Office.
Answer financial aid main telephone line to assist students with questions.

Job Duties (Safety / Policy & Procedures)

Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures.
Contribute to a safe educational & working environment.
Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.
Complete quarterly health and safety training pursuant to OCCC’s established safety and health procedures and practices.
Participate in all applicable OCCC emergency, evacuation and shelter in place drills and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you a current student at OCCC with a Federal Work Study Program Award?
  • Yes
  • No
• * Have you attached all required documents?
  • Yes
  • No