WMS Systems Specialist & Training Lead

NFI Industries; South Bend (IN); Presencial; USD 55.000 - 85.000; Jornada completa

Descripción de la vacante

NFI Industries in Indiana is seeking a Warehouse System Support specialist to become the WMS expert for our distribution center. You will train key users, guide system configuration and process layouts, and act as liaison between operations and the IT Helpdesk.

The role involves supporting day-to-day WMS needs, running waves, and participating in on-site implementation with a focus on continuous improvement. Thursday–Sunday shifts from 6 am to 6:30 pm are available.

Formación

• High school diploma or equivalent.
• 2–4 years of professional experience operating leading WMS solutions.
• 5+ years of experience working with systems, material handling equipment, or similar technologies.
• Ability to read, understand and respond to written and verbal instructions in English for safety and work instructions.
• Input data into computer systems in use.
• Work overtime as assigned.
• Create and maintain professional relationships at all levels.
• Work independently and as part of a team.
• Multi-tasking with good time management and attention to detail.
• Experience with electrical, mechanical, and software systems is a plus.

Responsabilidades

• Fulfill role of WMS knowledge expert for the warehouse management system from requirements gathering through daily operations.
• Run waves to support flow of the building.
• Perform inventory counts and reconciliation processes.
• Troubleshoot day-to-day issues.
• Participate in integration meetings with technical teams to determine specifications for integration mapping and product configuration.
• Assist rollout of test plans, data, and cycles to validate requirements.
• Provide guidance and training to a team for stability during deployment.
• Participate in on-site implementation and customer interactions to meet business requirements.
• Ensure tools/processes are leveraged and communication/support is effective.
• Document new functional requirements for enhancements to core products.
• Create and update training materials as needed.
• Train and mentor team associates on solutions and best practices.
• Help define, monitor and analyze WMS KPIs.
• Other duties as assigned.

Conocimientos

WMS knowledge

Troubleshooting

Data analysis

Training & mentoring

Communication

Teamwork

Time management

Attention to detail

Independent work

Multi-tasking

Technical problem solving

Educación

High school diploma or equivalent

Descripción del empleo

NFI Industries in Indiana is seeking a Warehouse System Support specialist to become the WMS expert for our distribution center. You will train key users, guide system configuration and process layouts, and act as liaison between operations and the IT Helpdesk.

The role involves supporting day-to-day WMS needs, running waves, and participating in on-site implementation with a focus on continuous improvement. Thursday–Sunday shifts from 6 am to 6:30 pm are available.