WMS Support Analyst: WMOS Expert for DC Ops

Burlington GA Distribution, LLC; Savannah (GA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Life and disability insurance

401(k) plan

Paid time off and holidays

Associate discount

Job summary

Burlington Stores, Inc. is seeking a WMS Support Analyst to provide on-site WMOS support at the Savannah Distribution Center and remote help for additional DCs.

You’ll work with Inventory Control, DC Operations, IT, Engineering, and Buying to troubleshoot and resolve system and process challenges. Responsibility includes incident response in Service Now, process optimization collaboration, WMOS configuration changes, SQL-based data requests, and on-call support for East/West Coast operations.

Qualifications

• Experience supporting WMOS for Warehouse Management Open Systems (WMOS).
• 3+ years in a high-volume retail distribution environment.
• BA/BS preferred or 5+ years experience in lieu of degree in distribution/logistics/manufacturing.

Responsibilities

• Respond to Service Now incidents with detailed notes and addressed requests.
• Partner with Operations to troubleshoot and optimize processes linked to system activity.
• Execute WMOS configuration changes across DCs and servers with logs updated.
• Monitor Outlook and respond to data requests using SQL.
• Provide on/off hours support for East and West Coast operations.
• Monitor alerts and reports to resolve WMOS gaps with DC Supply Chain.

Skills

WMOS knowledge

SQL Oracle

Analytical skills

Communication skills

Cross-functional work

Attention to detail

Multi-tasking

Independent worker

Education

BA/BS preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

SQL Oracle

Job description

Burlington Stores, Inc. is seeking a WMS Support Analyst to provide on-site WMOS support at the Savannah Distribution Center and remote help for additional DCs.

You’ll work with Inventory Control, DC Operations, IT, Engineering, and Buying to troubleshoot and resolve system and process challenges. Responsibility includes incident response in Service Now, process optimization collaboration, WMOS configuration changes, SQL-based data requests, and on-call support for East/West Coast operations.