WMS Support Analyst — Hybrid Role (WMOS & SQL)

Burlington; Ellabell (GA); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive wages

Flexible hours

Medical, dental and vision coverage

Paid time off and 401(k) plan

Training and development opportunities

Job summary

Burlington Stores, Inc. is seeking a WMS Support Analyst to provide on-site WMOS support at the Savannah Distribution Center and remote coverage for additional DCs. You will collaborate with Inventory Control, DC Operations, IT, Engineering, and Buying to resolve system and process challenges.

Responsibilities include responding to Service Now incidents, configuring WMOS, analyzing data with SQL, and supporting East and West Coast operations. A strong WMOS background and SQL skills are essential.

Qualifications

• BA/BS preferred or 5+ years experience in distribution/logistics/manufacturing environment.
• Experience with WMOS in a high-volume retail distribution setting is advantageous.

Responsibilities

• Respond to Service Now incidents with detailed notes and timely action.
• Troubleshoot and optimize warehouse processes linked to WMOS.
• Execute WMOS configuration changes across multiple DCs and servers.
• Monitor Outlook inbox, respond to data requests using SQL.
• Provide on- and off-hours support for East and West Coast operations.
• Monitor alerts and reports; coordinate with DC Supply Chain to resolve gaps.

Skills

WMOS knowledge

SQL

Excel

Communication

Problem solving

Education

Bachelor's degree

Tools

Oracle SQL

Job description

Burlington Stores, Inc. is seeking a WMS Support Analyst to provide on-site WMOS support at the Savannah Distribution Center and remote coverage for additional DCs. You will collaborate with Inventory Control, DC Operations, IT, Engineering, and Buying to resolve system and process challenges.

Responsibilities include responding to Service Now incidents, configuring WMOS, analyzing data with SQL, and supporting East and West Coast operations. A strong WMOS background and SQL skills are essential.