WMS Support Analyst - Hybrid DC Ops Optimizer

Burlington; Ellabell (GA); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Associate discount

Competitive wages

Medical, dental, vision coverage

Job summary

Burlington Stores, Inc. in Georgia is seeking a WMS Support Analyst to provide on-site support for WMOS at the Savannah Distribution Center, with remote support to other DCs as needed.

You will collaborate with Inventory Control, DC Operations, IT, Engineering, Allocations, and Buying teams to troubleshoot and resolve system and process challenges. A day-in-the-life includes responding to incidents, optimizing operations, implementing WMOS changes, and ensuring continuity of warehouse processes

Qualifications

• BA/BS preferred or 5+ years experience in distribution, logistics and/or manufacturing
• 3+ years of experience supporting Manhattan Associates WMOS
• 5+ years of experience in a high-volume retail distribution environment

Responsibilities

• Respond to Service Now incidents, with detailed notes and timely resolution
• Troubleshoot and optimize operational processes tied to system activities
• Execute WMOS configuration changes across multiple DCs and servers
• Monitor Outlook and respond to data requests using SQL
• Provide on- and off-hours support for East/West Coast operations
• Collaborate with DC Supply Chain to resolve WMOS gaps or issues

Skills

WMOS knowledge

SQL

Excel

Problem solving

Communication

Cross-functional collaboration

Education

BA/BS or 5+ years experience

Tools

WMOS

SQL (Oracle)

MS Office

Job description

Burlington Stores, Inc. in Georgia is seeking a WMS Support Analyst to provide on-site support for WMOS at the Savannah Distribution Center, with remote support to other DCs as needed.

You will collaborate with Inventory Control, DC Operations, IT, Engineering, Allocations, and Buying teams to troubleshoot and resolve system and process challenges. A day-in-the-life includes responding to incidents, optimizing operations, implementing WMOS changes, and ensuring continuity of warehouse processes