WMOS WMS Support Analyst - On-Site & Remote Troubleshooter

Burlington; Ellabell (GA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Associate discount

Job summary

Burlington Stores is seeking a WMS Support Analyst to provide on-site WMOS support at the Savannah Distribution Center and remote support for additional DCs as needed. You will collaborate with Inventory Control, DC Operations, IT, Engineering, and Buying to resolve system and process challenges, while ensuring operational continuity across multiple servers.

The role requires 3+ years WMOS experience in a high-volume retail distribution environment, strong analytical and communication skills,

Qualifications

• BA/BS preferred; 5+ years of distribution/logistics/manufacturing experience acceptable in lieu.
• 3+ years of WMOS support in a retail distribution environment.
• 5+ years of experience in a high-volume retail distribution setting.

Responsibilities

• Respond to Service Now incidents with detailed notes and timely requests.
• Troubleshoot and optimize operational processes linked to system activity.
• Execute WMOS configuration changes across multiple DCs and servers; log changes.
• Monitor Outlook for data requests and issues; respond promptly with SQL-based analysis.
• Provide on-call/off-hours support for East and West Coast operations.

Skills

WMOS knowledge

Analytical thinking

Cross-functional collaboration

Problem solving

Communication skills

Multi-tasking under pressure

Attention to detail

Education

BA/BS preferred or 5+ years in lieu

Tools

WMOS

SQL (Oracle)

Excel

Outlook

Word

Job description

Burlington Stores is seeking a WMS Support Analyst to provide on-site WMOS support at the Savannah Distribution Center and remote support for additional DCs as needed. You will collaborate with Inventory Control, DC Operations, IT, Engineering, and Buying to resolve system and process challenges, while ensuring operational continuity across multiple servers.

The role requires 3+ years WMOS experience in a high-volume retail distribution environment, strong analytical and communication skills,