Wireless Tech Advisor — Training Pay & Stock Benefits

T-Mobile; Town of Canandaigua (NY); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision insurance

401(k) and stock grants

Paid time off and holidays

Annual stock purchase plan

Training and career growth

Résumé du poste

T-Mobile is seeking a Retail Associate to engage customers in a fast-paced store environment, building product knowledge and demonstrating technology and service options. You will guide shoppers through their journeys, using digital tools to explain plans and devices, and contribute to a high-quality customer experience.

The role emphasizes strong communication, problem solving, and teamwork, with training provided on retail processes and wireless innovations.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a retail environment is preferred.
• Must be at least 18 years old.
• Legally authorized to work in the United States.

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Connaissances

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formation

High School Diploma/GED

Description du poste

T-Mobile is seeking a Retail Associate to engage customers in a fast-paced store environment, building product knowledge and demonstrating technology and service options. You will guide shoppers through their journeys, using digital tools to explain plans and devices, and contribute to a high-quality customer experience.

The role emphasizes strong communication, problem solving, and teamwork, with training provided on retail processes and wireless innovations.