Wireless Retail Pro: Training, Stock Grants, Growth

T-Mobile; Bayamón (PR); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Puerto Rico tax-deferred savings plan

Discounts on mobile service

Home internet discounts

Vacation and sick time

Job summary

At T-Mobile, Retail Sales Associates engage customers in a fast-paced store setting to promote wireless products and services. You’ll build relationships, demonstrate technology, and assist with transactions while gaining hands-on product knowledge through ongoing training.

Success is measured by customer satisfaction, sales effectiveness, and skill development. Training pay during onboarding and a guaranteed earnings base accompany performance incentives and stock benefits for eligible

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred.
• Willing to learn and adapt in a fast-paced retail environment.

Responsibilities

• Develop proficiency in serving customers and product demos to support sales and satisfaction.
• Assist customers in selecting devices and services meeting individual needs.
• Use digital tools to demonstrate network coverage and benefits.
• Complete required training to build product and retail process knowledge.
• Other duties as assigned by management.

Skills

Collaboration

Communication

Customer needs identification

Customer service

Mobile telecommunications

Product knowledge

Sales

Sales techniques

Technical demonstrations

Education

High School Diploma/GED (Required)

Job description

At T-Mobile, Retail Sales Associates engage customers in a fast-paced store setting to promote wireless products and services. You’ll build relationships, demonstrate technology, and assist with transactions while gaining hands-on product knowledge through ongoing training.

Success is measured by customer satisfaction, sales effectiveness, and skill development. Training pay during onboarding and a guaranteed earnings base accompany performance incentives and stock benefits for eligible