Wireless Systems Technician I (Field Support)

Mobile Communications America; Sumter (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

PTO

Holiday pay

Education incentives

Job summary

Mobile Communications America in Sumter, SC is seeking an experienced Communication Systems Technician to support our MSS division. The role focuses on installing, programming, and maintaining complex wireless communication systems for mission-critical customers and on-call support, with a strong emphasis on safety and teamwork.

Ideal candidates bring 2+ years in mobile comms, two-year electronics/IT degree, and proficiency with P25/MotoTRBO.

Qualifications

• At least two years diagnosing, repairing, programming, and installing mobile communications equipment.
• Team-focused with a passion to meet customer needs.
• Strong communications skills for end users and third parties.
• Willingness to learn and be mentored on new technology.
• Ability to pass a 7-year background check, motor vehicle check, and drug screen.
• A two-year degree in Electronics, IT, or applicable subject preferred.
• P25 and/or MotoTRBO experience preferred.
• CET certification preferred.

Responsibilities

• Installing, programming, and maintaining complex communication equipment to get customers up and running.
• Fixing the system and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.
• Assisting and collaborating with the team, Service Manager, and customer.
• Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
• Serving in an on-call rotation and providing 27/7 technical support.

Skills

2+ years exp

Customer-focused

Strong communication

Two-way radio theory

MS Office

Driver's license

Background check

P25/MotoTRBO

Education

Two-year degree in Electronics/IT

P25/MotoTRBO experience

CET certification preferred

Tools

Spectrum analyzers

System analyzers

Watt meters

TDRs

FDRs

Multi-meters

Job description

Mobile Communications America in Sumter, SC is seeking an experienced Communication Systems Technician to support our MSS division. The role focuses on installing, programming, and maintaining complex wireless communication systems for mission-critical customers and on-call support, with a strong emphasis on safety and teamwork.

Ideal candidates bring 2+ years in mobile comms, two-year electronics/IT degree, and proficiency with P25/MotoTRBO.