Wireless Store Manager: Lead a High-Energy Sales Team

Cricket Wireless LLC.; Medford (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus on sales

Medical benefits

Phone discounts

Growth opportunities

Paid time off

Job summary

Talk4less Wireless in Medford, OR is seeking a dynamic Wireless Manager to run daily store operations, lead a sales team, and deliver exceptional customer service. You will handle opening and closing, staffing, cash and inventory while ensuring compliance with Cricket standards.

You will coach staff, drive sales, participate in local events, recruit and train new hires, and maintain compelling visual merchandising.

Qualifications

• 1-2 years of management experience in retail or another environment with a strong customer focus.
• Excellent written and verbal communications skills.
• Strong organizational and leadership abilities.
• Experience hiring and developing sales staff.
• Bilingual in Spanish and English preferred.

Responsibilities

• Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
• Make staffing adjustments as needed to meet the needs of the business.
• Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most which is close to the customer and sales team.
• Establish and exceed organizational performance and individual performance goals.
• Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
• Responsible for all aspects of retail including hiring, training, marketing, and team leadership.
• Ensure that visual merchandising is appealing to customers while adhering to Cricket standards.
• Ability to motivate, encourages, coach, develop, lead and train a winning sales team.
• Provide answers directly to customers concerning billing processes, equipment, service plan upgrades and other customer service-related issues inquiries.

Skills

Customer service

Sales leadership

Staff coaching

Hiring & staffing

Retail management

Education

College degree preferred

HS diploma or GED required

Tools

Windows PC

Job description

Talk4less Wireless in Medford, OR is seeking a dynamic Wireless Manager to run daily store operations, lead a sales team, and deliver exceptional customer service. You will handle opening and closing, staffing, cash and inventory while ensuring compliance with Cricket standards.

You will coach staff, drive sales, participate in local events, recruit and train new hires, and maintain compelling visual merchandising.