Wireless Retail Store Manager - Lead & Grow Sales

Cricket Wireless LLC.; Woodlawn (MD); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive paid time-off

Medical option

Phone discounts

Development opportunities

Sales bonuses

Manager bonus

Job summary

Talk4less Wireless in Woodlawn, MD is seeking a proactive Retail Manager to lead daily store operations, coach a sales team, and ensure top customer service aligned with Cricket standards.

You will manage staffing, cash and inventory, hire top talent, and drive sales through coaching and community engagement while upholding company policies and a positive store culture.

Join a team focused on growth, training, and delivering exceptional customer experiences in a fast-paced retail environment.

Qualifications

• 1-2 years of retail management experience.
• HS diploma or GED required; college degree preferred.
• Excellent written and verbal communications skills.
• Strong organizational and leadership abilities.
• Bilingual in Spanish and English preferred.
• Working knowledge of cellular/advanced wireless tech and Windows PC.

Responsibilities

• Oversee daily store operations, staffing, cash handling and inventory.
• Greet customers on the sales floor and coach staff to meet goals.
• Establish and exceed performance goals for the team.
• Screen and hire talent; recruit and train sales staff.
• Lead marketing and community engagement activities.
• Ensure visual merchandising aligns with Cricket standards.
• Provide customer service guidance on billing, plans and upgrades.

Skills

Management experience

Customer focus

Written and verbal communication

Organizational skills

Bilingual Spanish/English

Wireless knowledge

Windows PC

Education

College degree preferred

HS diploma or GED required

Tools

Windows

Job description

Talk4less Wireless in Woodlawn, MD is seeking a proactive Retail Manager to lead daily store operations, coach a sales team, and ensure top customer service aligned with Cricket standards.

You will manage staffing, cash and inventory, hire top talent, and drive sales through coaching and community engagement while upholding company policies and a positive store culture.

Join a team focused on growth, training, and delivering exceptional customer experiences in a fast-paced retail environment.