Wireless Store Manager - Lead Sales & Grow Your Team

Cricket Wireless - NKB Corporate Ventures Inc; Baldwin Park (CA); On-site; USD 39,000 - 122,000; Full time

Benefits offered by this job

Base pay $18.50/hr

Uncapped commissions

Daily bonuses

Store performance bonus

Job summary

Cricket Wireless - NKB Corporate Ventures Inc is seeking a motivated Store Manager to lead a California retail location. You will drive sales, develop the team, deliver outstanding customer service, and maintain daily store operations in a hands-on leadership role.

The role emphasizes coaching employees, achieving targets, and building a high-performing retail team with opportunities for advancement into district leadership. Weekend hours may be required.

Qualifications

• Strong sales and leadership mentality.
• Excellent communication and customer service skills.
• Ability to coach, motivate, and hold employees accountable.
• Goal-oriented and comfortable working toward sales targets.

Responsibilities

• Lead the store team and manage daily store operations.
• Drive store sales, activations, accessories, upgrades, and performance targets.
• Coach and motivate Sales Associates to achieve individual and store goals.
• Monitor employee performance and provide regular feedback.
• Lead by example by actively selling and assisting customers.
• Maintain excellent customer service standards.
• Train and develop new and existing employees.
• Monitor store KPIs and implement improvements.
• Manage employee scheduling and attendance.
• Maintain inventory accuracy and merchandising standards.
• Ensure the store is clean, organized, and operating according to company standards.
• Handle customer escalations professionally.
• Maintain compliance with company policies and procedures.
• Communicate store performance and operational issues to district leadership.
• Identify and develop future leaders within the team.

Skills

Sales ability

Leadership

Customer service

Coaching

Organizational skills

Job description

Cricket Wireless - NKB Corporate Ventures Inc is seeking a motivated Store Manager to lead a California retail location. You will drive sales, develop the team, deliver outstanding customer service, and maintain daily store operations in a hands-on leadership role.

The role emphasizes coaching employees, achieving targets, and building a high-performing retail team with opportunities for advancement into district leadership. Weekend hours may be required.