Wireless Sales & Tech Solutions Associate

T-Mobile; Daly City (CA); Vor Ort; USD 30.000 - 37.000; Vollzeit

Benefits dieser Stelle

Stock grant

Employee stock purchase plan

Medical, dental and vision insurance

401(k)

Paid time off

Employee discounts

Zusammenfassung

T-Mobile is hiring a Mobile Associate to engage customers and support their technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and help customers throughout their shopping journey while growing skills in digital tools and service plan recommendations.

The role emphasizes customer satisfaction and teamwork, with on-the-job training and opportunities for growth across channels within a supportive, inclusive environment.

Qualifikationen

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Kenntnisse

Customer service

Sales

Communication

Multitasking

Change agility

Engaging people

Ausbildung

High School Diploma/GED

Jobbeschreibung

T-Mobile is hiring a Mobile Associate to engage customers and support their technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and help customers throughout their shopping journey while growing skills in digital tools and service plan recommendations.

The role emphasizes customer satisfaction and teamwork, with on-the-job training and opportunities for growth across channels within a supportive, inclusive environment.