Wireless Sales Team Lead - Growth & Coaching

OSL Retail Services; Mankato (MN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

On-the-job training

Career advancement

Employee referral program

Diversity & inclusion programs

Job summary

OSL Retail Services is hiring for a Team Lead to advance sales objectives and develop a skilled Mobile Experts team. You will ensure customers receive outstanding personalized experiences while steering performance and staffing across stores.

The role requires full-time availability, minimum 1+ year in a management position, and the ability to travel to stores. OSL offers a competitive salary range, comprehensive health and dental coverage, on-the-job training, growth opportunities, and an

Qualifications

• Full-time availability, including days, evenings, weekends (and holidays)
• 1+ years' experience in a management role
• Able to lift 30-50 pounds and stand/walk for extended periods
• Own a vehicle and be able to travel to your store(s) during operational hours
• Understanding of sales and customer service fundamentals
• Track record of leading teams who exceeded sales targets and quotas
• Able to manage budgets, forecast sales, merchandising, and retail metrics

Responsibilities

• Drive sales excellence by understanding customer needs and providing tailored product solutions
• Lead, coach, motivate, and manage the performance goals of team members
• Collaborate with leadership on strategic action plans to support KPIs
• Achieve set OSL Targets and Key Performance Indicators (KPIs)
• Coordinate weekly team schedules to secure sufficient staffing across all stores
• Train teams on all operational guidelines, carriers, and product knowledge
• On-board/off-board all employees
• Participate in all required training, including personal and professional development
• Contribute to sales initiatives and work side by side with your team when needed

Skills

Management experience

Sales knowledge

Customer service

Job description

OSL Retail Services is hiring for a Team Lead to advance sales objectives and develop a skilled Mobile Experts team. You will ensure customers receive outstanding personalized experiences while steering performance and staffing across stores.

The role requires full-time availability, minimum 1+ year in a management position, and the ability to travel to stores. OSL offers a competitive salary range, comprehensive health and dental coverage, on-the-job training, growth opportunities, and an