Wireless Sales Team Lead: Grow & Elevate Performance

OSL Retail Services; Wenatchee (WA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Career advancement

Employee referral program

Diversity programs

Job summary

OSL Retail Services is seeking a Team Lead to advance sales objectives, develop a skilled Mobile Experts team, and ensure customers receive outstanding personalized experiences. The role emphasizes leadership, coaching, and achievement of KPIs in a fast-paced retail environment.

In this dynamic, growth-focused company, you will drive daily operations, train staff, manage schedules, and contribute to strategic actions with leadership to meet targets.

Qualifications

• 1+ years' experience in a management role.
• Full-time availability including days, evenings, weekends, and holidays.
• Able to lift 30-50 pounds and stand/walk for extended periods.
• Own a vehicle and travel to store(s) during operating hours.
• Understanding of sales and customer service fundamentals.
• Track record of leading teams who exceeded sales targets and quotas.

Responsibilities

• Drive sales excellence by understanding customer needs and providing tailored product solutions.
• Lead, coach, motivate, and manage the performance goals of team members.
• Collaborate with leadership on strategic action plans to support KPIs.
• Achieve set OSL Targets and KPIs.
• Coordinate weekly team schedules to secure staffing across stores.
• Train teams on guidelines, carriers, and product knowledge.
• On-board/off-board all employees.
• Participate in required training and personal/professional development.

Skills

Team leadership

Sales management

Customer service

Budget forecasting

Store operations

Job description

OSL Retail Services is seeking a Team Lead to advance sales objectives, develop a skilled Mobile Experts team, and ensure customers receive outstanding personalized experiences. The role emphasizes leadership, coaching, and achievement of KPIs in a fast-paced retail environment.

In this dynamic, growth-focused company, you will drive daily operations, train staff, manage schedules, and contribute to strategic actions with leadership to meet targets.