Wireless Sales Manager: Lead Top Teams & Drive Growth

OSL Retail Services; Town of Monroe (NY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

On-the-job training

Career advancement

Employee referral program

Diversity & inclusion programs

Job summary

OSL Retail Services, based in New York, is seeking a Wireless Sales Manager to lead a team of Mobile Experts, driving sales and delivering personalized customer experiences across our stores.

You will recruit, coach, and motivate staff, coordinate schedules, monitor KPIs, and partner with leadership on strategic plans while ensuring targets are met. This is a full-time role requiring flexibility and travel to stores.

Qualifications

• 1+ years' experience in a management role.
• Full-time availability including days, evenings, weekends and holidays.
• Able to lift 30-50 pounds and stand/walk for extended periods.
• Own a vehicle and travel to stores during operational hours.
• Strong sales and customer service fundamentals with a track record of exceeding targets.

Responsibilities

• Drive sales excellence by understanding customer needs and providing tailored product solutions.
• Lead, coach, motivate, and manage the performance goals of team members.
• Collaborate with leadership on strategic action plans to support KPIs.
• Achieve set OSL targets and KPIs.
• Coordinate weekly team schedules to ensure staffing across stores.
• Train teams on guidelines, carriers, and product knowledge.
• On-board/off-board all employees.
• Participate in required training and development.
• Contribute to sales initiatives and support the team as needed.

Skills

Team leadership

Sales coaching

Customer service

Budgeting & forecasting

People development

Job description

OSL Retail Services, based in New York, is seeking a Wireless Sales Manager to lead a team of Mobile Experts, driving sales and delivering personalized customer experiences across our stores.

You will recruit, coach, and motivate staff, coordinate schedules, monitor KPIs, and partner with leadership on strategic plans while ensuring targets are met. This is a full-time role requiring flexibility and travel to stores.