Wireless Sales Team Lead: Grow, Coach & Win

OSL Retail Services; Fairmont (MN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health and dental coverage

Competitive annual salary $50k-$65k

On-the-job training and career growth

Employee referral program

Diversity and inclusion programs

Job summary

OSL Retail Services in Minnesota is seeking a Team Lead to advance sales objectives, develop a skilled Mobile Experts team, and deliver outstanding personalized experiences to customers.

In this full-time role you will drive sales by understanding customer needs, coach and motivate your team, coordinate schedules, train staff, onboard/offboard employees, and collaborate on strategic actions to hit KPIs and store targets.

Qualifications

• 1+ years in a management role.
• Able to lift 30-50 pounds and stand/walk extensively.
• Own a vehicle and can travel to stores during hours.
• Understand sales and customer service fundamentals.
• Track record of leading teams who met or exceeded targets.
• Experience with budgeting, forecasting, merchandising and retail metrics.

Responsibilities

• Drive sales excellence by understanding customer needs and providing tailored product solutions.
• Lead, coach, motivate, and manage performance goals of team members.
• Collaborate with leadership on strategic action plans to support KPIs.
• Achieve set OSL targets and KPIs.
• Coordinate weekly team schedules to ensure sufficient staffing across stores.
• Train teams on guidelines, carriers, and product knowledge.
• On-board/off-board all employees.
• Participate in required training and personal/professional development.
• Contribute to sales initiatives and support the team as needed.

Skills

Team leadership

Sales knowledge

Customer service

Budget forecasting

Staff training

Time management

Job description

OSL Retail Services in Minnesota is seeking a Team Lead to advance sales objectives, develop a skilled Mobile Experts team, and deliver outstanding personalized experiences to customers.

In this full-time role you will drive sales by understanding customer needs, coach and motivate your team, coordinate schedules, train staff, onboard/offboard employees, and collaborate on strategic actions to hit KPIs and store targets.