Wireless Sales Team Lead — Grow, Coach & Hit KPIs

OSL Retail Services; Greenfield (WI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Full health & dental coverage

On-the-job training

Career advancement

Employee referral program

Diversity & inclusion programs

Job summary

OSL Retail Services is seeking a Team Lead to develop a skilled team of Mobile Experts and drive personalized customer experiences across stores.

The role offers a competitive $50,000–$65,000 annual salary, full health and dental coverage, on-the-job training, and clear paths for career advancement. Candidates should have 1+ year of management experience and be able to travel to assigned stores.

Qualifications

• 1+ years' experience in a management role.
• Full-time availability, including days, evenings, weekends (and holidays).
• Ability to lift 30-50 pounds and stand/walk for extensive periods
• Own a vehicle and travel to your store(s) during operational hours
• Understanding of sales and customer service fundamentals
• Track record of leading teams who exceeded sales targets and quotas
• Ability to manage budgets, forecast sales, merchandising, and retail metrics

Responsibilities

• Drive sales excellence by understanding customer needs and providing tailored product solutions
• Lead, coach, motivate, and manage the performance goals of team members
• Collaborate with leadership on strategic action plans to support KPIs
• Achieve set OSL Targets and KPIs
• Coordinate weekly team schedules to secure sufficient staffing across all stores
• Train teams on all operational guidelines, carriers, and product knowledge
• On-board/off-board all employees
• Participate in all required training, including personal and professional development
• Contribute to sales initiatives and work side by side with your team when needed

Skills

Team leadership

Coaching

Sales skills

Customer service

Communication

Time management

Job description

OSL Retail Services is seeking a Team Lead to develop a skilled team of Mobile Experts and drive personalized customer experiences across stores.

The role offers a competitive $50,000–$65,000 annual salary, full health and dental coverage, on-the-job training, and clear paths for career advancement. Candidates should have 1+ year of management experience and be able to travel to assigned stores.