Wireless Sales Manager: Lead a High-Impact, Growth-Focused Team

OSL Retail Services; Mansfield (OH); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

On-the-job training

Employee referral program

Job summary

OSL Retail Services is seeking a Wireless Sales Manager to elevate our sales team and drive growth across North America. You will recruit, train, and lead Mobile Experts, delivering personalized customer experiences and meeting ambitious KPIs.

Role requires full-time availability, leadership experience, and the ability to travel to store locations. We offer comprehensive benefits and opportunities for advancement within a dynamic, inclusive environment.

Qualifications

• Full-time availability including days, evenings, weekends and holidays.
• 1+ years' experience in a management role.
• Able to lift 30-50 pounds and stand/walk for extended periods.
• Own a vehicle and able to travel to stores during hours of operation.
• Understanding of sales and customer service fundamentals.
• Track record of leading teams who exceeded sales targets and quotas.
• Able to manage budgets, forecast sales, merchandising, and retail metrics.

Responsibilities

• Drive sales excellence by understanding customer needs and providing tailored product solutions.
• Lead, coach, motivate, and manage the performance goals of team members.
• Collaborate with leadership on strategic action plans to support KPIs.
• Achieve set OSL Targets and Key Performance Indicators (KPIs).
• Coordinate weekly team schedules to secure sufficient staffing across all stores.
• Train teams on all operational guidelines, carriers, and product knowledge.
• On-board/off-board all employees.
• Participate in all required training, including personal and professional development.
• Contribute to sales initiatives and work side by side with your team when needed.

Skills

Team leadership

Sales coaching

Customer service

Budgeting & forecasting

Retail metrics

Job description

OSL Retail Services is seeking a Wireless Sales Manager to elevate our sales team and drive growth across North America. You will recruit, train, and lead Mobile Experts, delivering personalized customer experiences and meeting ambitious KPIs.

Role requires full-time availability, leadership experience, and the ability to travel to store locations. We offer comprehensive benefits and opportunities for advancement within a dynamic, inclusive environment.