Lead Wireless Sales Team — Drive Growth & Excellence

OSL Retail Services; Garden City (ID); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Full health coverage

Dental coverage

On-the-job training

Career advancement

Employee referral program

Job summary

OSL Retail Services is seeking a full-time Team Lead to drive sales excellence across our North America stores. You will lead, coach, and assess a Mobile Expert team, ensuring customers receive personalized service while meeting KPIs.

Responsibilities include scheduling, training, onboarding/offboarding staff, and collaborating with leadership on strategic plans to exceed targets. A vehicle for store travel is required; the role emphasizes growth, inclusion, and career advancement within a

Qualifications

• 1+ years' experience in a management role.
• Ability to lift 30-50 pounds and stand/walk for extended periods.
• Own a vehicle and travel to stores during operating hours.
• Strong sales and customer service fundamentals with track record of meeting targets.

Responsibilities

• Drive sales excellence by understanding customer needs and providing tailored product solutions
• Lead, coach, motivate, and manage the performance goals of team members
• Collaborate with leadership on strategic action plans to support KPIs
• Achieve set OSL Targets and Key Performance Indicators (KPIs)
• Coordinate weekly team schedules to secure sufficient staffing across all stores
• Train teams on all operational guidelines, carriers, and product knowledge
• On-board/off-board all employees
• Participate in all required training, including personal and professional development
• Contribute to sales initiatives and work side by side with your team when needed

Skills

1+ years' experience in management

Team leadership

People management

Sales and customer service

Job description

OSL Retail Services is seeking a full-time Team Lead to drive sales excellence across our North America stores. You will lead, coach, and assess a Mobile Expert team, ensuring customers receive personalized service while meeting KPIs.

Responsibilities include scheduling, training, onboarding/offboarding staff, and collaborating with leadership on strategic plans to exceed targets. A vehicle for store travel is required; the role emphasizes growth, inclusion, and career advancement within a