Wireless Sales Pro - Stock Grant Eligible

T-Mobile USA; Barceloneta (PR); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Puerto Rico Tax-Deferred Savings Plan

Employee stock grants

Employee stock purchase plan

Vacation and sick time

12 paid holidays

Paid parental leave

Family building benefits

Back-up care

Disability insurance

AD&D coverage

Life insurance

Discounts on mobile service & home net

Job summary

T-Mobile USA is hiring for a retail sales associate to engage customers, demonstrate wireless products and services, and help with sales transactions in a fast-paced setting.

Role focuses on building relationships, delivering excellent customer experiences, and ongoing product training to boost satisfaction and sales performance. Eligible for stock grants and an incentive-based pay structure.

Qualifications

• High school diploma or GED required.
• Six months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in serving customers and demonstrating products to support sales and customer satisfaction.
• Assist customers in selecting device and service solutions that meet individual needs.
• Use digital tools to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, and retail processes.
• Additional duties/projects as assigned by management.

Skills

Collaboration

Communication

Customer Needs

Customer Service

Mobile Telecommunications

Product Knowledge

Sales

Sales Techniques

Technical Demonstrations

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA is hiring for a retail sales associate to engage customers, demonstrate wireless products and services, and help with sales transactions in a fast-paced setting.

Role focuses on building relationships, delivering excellent customer experiences, and ongoing product training to boost satisfaction and sales performance. Eligible for stock grants and an incentive-based pay structure.