Wireless Retail Sales Pro — Growth, Training Pay & Stock

T-Mobile; Caguas (PR); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employee stock grants

Employee stock purchase plan

Paid holidays

Parental and family leave

Tuition assistance

Disability coverage

Life insurance

Job summary

T-Mobile is seeking a Retail Associate to engage customers, demonstrate wireless products and services, and support sales in a fast-paced store environment.

You will build relationships, learn product knowledge, and complete training to enhance customer satisfaction and drive sales performance. This role embraces the company's Total Rewards culture and growth opportunities in the wireless retail market.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Willingness to learn product knowledge and demonstrate technology solutions.

Responsibilities

• Develop proficiency in serving customers and providing product demonstrations to support sales and customer satisfaction
• Assist customers in selecting personalized device and service solutions that meet their individual needs
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, and retail processes
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Collaboration

Communication

Customer needs

Customer service

Mobile telecommunications

Product knowledge

Sales

Sales techniques

Technical demonstrations

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Retail Associate to engage customers, demonstrate wireless products and services, and support sales in a fast-paced store environment.

You will build relationships, learn product knowledge, and complete training to enhance customer satisfaction and drive sales performance. This role embraces the company's Total Rewards culture and growth opportunities in the wireless retail market.