Wireless Retail Expert — Stock Grant & Growth Path

T-Mobile USA; Chambersburg (Franklin County); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual stock grant

Employee stock purchase plan

Paid time off

Paid holidays

Descripción de la vacante

T-Mobile USA is seeking a Mobile Associate to engage customers, demonstrate technology, and guide service plan choices in a fast-paced retail setting. You will learn products, use digital tools, and help customers throughout their shopping journey to drive satisfaction.

The role offers on-the-job training, competitive base pay, and opportunities for incentives and stock grants. Benefits include health insurance, a 401(k) plan, and annual stock awards with employee stock purchase features.

Formación

• High School Diploma/GED required
• 6 months of customer service and/or sales experience in retail preferred

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Descripción del empleo

T-Mobile USA is seeking a Mobile Associate to engage customers, demonstrate technology, and guide service plan choices in a fast-paced retail setting. You will learn products, use digital tools, and help customers throughout their shopping journey to drive satisfaction.

The role offers on-the-job training, competitive base pay, and opportunities for incentives and stock grants. Benefits include health insurance, a 401(k) plan, and annual stock awards with employee stock purchase features.