Wireless Sales Manager: Lead a High-Impact Team

OSL Retail Services; Greendale (WI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary

Commissions

Quarterly performance bonuses

Employee discounts (up to 50% off)

RRSP matching

Paid vacation

Training and career development

Job summary

OSL Retail Services is seeking a Wireless Manager to lead a wireless kiosk team within a fast-paced retail environment. You will manage daily operations, drive sales performance, and ensure outstanding customer experiences while reporting to the District Manager.

The role requires wireless or electronics retail management experience, strong leadership and communication, and the ability to train staff, manage budgets, and adapt to market changes.

Qualifications

• Retail management experience in wireless or electronics
• Proven ability to drive team performance, sales results, and service quality
• Strong communication and presentation skills
• Excellent customer service skills, with proactive approach, attention to detail
• Physical ability to lift 30-50 pounds
• Capability to stand or walk for extended periods during shifts

Responsibilities

• Oversee daily wireless department operations for smooth service delivery
• Supervise a team of sales associates: scheduling, training, performance reviews
• Drive sales targets through motivating the team and applying effective strategies
• Maintain product knowledge and ensure the team stays informed
• Monitor inventory and ensure proper stocking and display per standards
• Handle customer inquiries, resolve issues, ensure high satisfaction
• Lead team meetings on targets, promotions, and operational changes
• Forecast sales and adapt strategies to market trends
• Coordinate with marketing on campaigns and promotions
• Ensure policy and regulatory compliance and manage department budget
• Maintain clean, organized sales area and report results
• Report to upper management on sales results and issues

Skills

Leadership

Technical Acumen

Sales Proficiency

Customer Focus

Communication

Problem Solving

Adaptability

Organization

Job description

OSL Retail Services is seeking a Wireless Manager to lead a wireless kiosk team within a fast-paced retail environment. You will manage daily operations, drive sales performance, and ensure outstanding customer experiences while reporting to the District Manager.

The role requires wireless or electronics retail management experience, strong leadership and communication, and the ability to train staff, manage budgets, and adapt to market changes.