Wireless Sales Lead: Drive Teams & Revenue

OSL Retail Services; Springfield (OH); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Base salary + commissions

Quarterly bonuses

Employee discounts

RRSP matching

Daily pay options

Job summary

OSL Retail Services is seeking a Wireless Manager to lead a high-energy wireless sales kiosk. You will manage daily operations, coach a team of sales associates, set performance targets, and drive revenue while delivering outstanding customer service.

Reporting to the District Manager, you will optimize processes, oversee inventory, and coordinate with marketing to execute promotions. The role offers a base salary with commissions, bonuses, and generous employee discounts.

Qualifications

• Retail management experience in wireless or electronics.
• Demonstrated ability to drive team performance, sales results, and service quality.
• Strong communication and presentation skills, essential for leadership and customer interactions.
• Excellent customer service skills with proactive problem-solving abilities.
• Physical ability to lift 30-50 pounds and stand/walk for extended periods.
• Experience with recruitment, coaching, HR, and Canadian employment standards.

Responsibilities

• Oversee daily wireless department operations for smooth service delivery.
• Supervise a team of sales associates including scheduling, training, and evaluation.
• Drive sales targets by motivating the team and implementing effective strategies.
• Maintain in-depth knowledge of products/services and keep the team informed.
• Monitor inventory and ensure proper stocking and display per standards.
• Handle customer inquiries, resolve issues, and maintain high satisfaction.
• Conduct regular team meetings on targets, promotions, and operational changes.
• Analyze sales, forecast, and adapt strategies to market trends.
• Coordinate with marketing to implement promotions and sales initiatives.
• Ensure compliance with policies and manage department budget.
• Maintain clean, organized sales area and report results to management.

Skills

Leadership

Technical Acumen

Sales Proficiency

Customer Focus

Communication Skills

Problem-Solving Skills

Adaptability

Organizational Skills

Job description

OSL Retail Services is seeking a Wireless Manager to lead a high-energy wireless sales kiosk. You will manage daily operations, coach a team of sales associates, set performance targets, and drive revenue while delivering outstanding customer service.

Reporting to the District Manager, you will optimize processes, oversee inventory, and coordinate with marketing to execute promotions. The role offers a base salary with commissions, bonuses, and generous employee discounts.