Wireless Sales Manager — Lead a Bonus-Driven Team

OSL Retail Services; Indiana; Presencial; USD 50.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Base salary + commissions

Quarterly performance bonuses

Employee discounts (up to 50% off)

RRSP matching

Paid vacation

Training and career development

Employee Assistance Program (EAP)

AI-assisted hiring tools awareness

Descripción de la vacante

OSL Retail Services is seeking a Wireless Manager to lead a kiosk team within a fast-paced wireless retail environment. You will drive sales performance, provide exceptional customer service, and optimize operations to exceed targets.

You will report to the District Manager and mentor staff while managing a budget and ensuring compliance with policies. This role focuses on strong leadership and strategic execution.

Formación

• Retail management experience in wireless or electronics.
• Ability to drive team performance and sales results.
• Strong communication and presentation skills for leadership and customer interactions.
• Excellent customer service with proactive problem solving.
• Physical ability to lift 30–50 pounds and stand/walk for extended periods.

Responsabilidades

• Oversee daily wireless department operations and ensure service delivery.
• Supervise and schedule a team of sales associates, with training and performance reviews.
• Drive sales targets by motivating the team and implementing effective strategies.
• Maintain in-depth knowledge of products and services and train the team accordingly.
• Monitor inventory and ensure proper stock and displays per company standards.
• Handle customer inquiries and resolve issues to maintain satisfaction.
• Lead team meetings on targets, promotions, and policy changes.
• Forecast sales and adapt strategies to market trends.
• Coordinate with Marketing on promotions and campaigns.
• Ensure policy compliance and manage department budget.

Conocimientos

Leadership

Technical acumen

Sales proficiency

Customer focus

Communication skills

Problem-solving

Adaptability

Organizational skills

Descripción del empleo

OSL Retail Services is seeking a Wireless Manager to lead a kiosk team within a fast-paced wireless retail environment. You will drive sales performance, provide exceptional customer service, and optimize operations to exceed targets.

You will report to the District Manager and mentor staff while managing a budget and ensuring compliance with policies. This role focuses on strong leadership and strategic execution.