Wireless Sales Manager — Lead a High-Impact Retail Team

OSL Retail Services; Illinois; On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Base salary

Commissions

Quarterly bonuses

Employee discounts

RRSP matching

Paid vacation

Training

Career development

Employee assistance program

Job summary

OSL Retail Services, a dynamic outsourced sales provider, oversees wireless kiosk operations for major brands in North America. We’re seeking a Wireless Manager to lead a customer-focused sales team, optimize store processes, and maximize profitability through expert product knowledge and coaching.

You will report to the District Manager, mentor staff, manage schedules, training, and performance, and partner with marketing to execute promotions.

Qualifications

• Leadership and coaching abilities to drive team performance.
• Strong knowledge of wireless products and industry trends.
• Proven track record in achieving sales targets and delivering customer satisfaction.

Responsibilities

• Oversee daily operations of the wireless department for smooth service delivery.
• Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation.
• Drive sales targets and performance goals by motivating the team and implementing effective sales strategies.
• Maintain in-depth knowledge of all products and services and keep the team informed.
• Monitor inventory levels and ensure proper stock and display according to standards.
• Oversee customer inquiries, resolve issues, and ensure high customer satisfaction.
• Conduct regular team meetings on targets, promotions, and operational changes.
• Analyze sales figures, forecast future sales, and adapt strategies to trends.
• Coordinate with marketing to implement promotions and sales initiatives.

Skills

Leadership

Technical acumen

Sales proficiency

Customer focus

Communication

Problem-solving

Adaptability

Organizational skills

Job description

OSL Retail Services, a dynamic outsourced sales provider, oversees wireless kiosk operations for major brands in North America. We’re seeking a Wireless Manager to lead a customer-focused sales team, optimize store processes, and maximize profitability through expert product knowledge and coaching.

You will report to the District Manager, mentor staff, manage schedules, training, and performance, and partner with marketing to execute promotions.