Wireless Sales & Customer Experience Associate

T-MOBILE USA, Inc.; Whitehall (WV); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Employee stock grants

Paid time off

Employee discounts

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates to join our retail team. As a Mobile Associate, you will learn sales techniques, demonstrate devices, and help customers navigate plans while delivering a standout in-store experience.

You will train on the T-Mobile in-store processes, build product knowledge, and contribute to a fast-paced environment focused on customer satisfaction and loyalty.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months in customer service or sales, retail experience preferred.
• Must be legally authorized to work in the United States.

Responsibilities

• Assist customers in-store with shopping, demonstrations and recommendations.
• Provide a world-class customer experience and build customer loyalty.
• Collaborate with store team to resolve issues and identify opportunities with customers.

Skills

Customer service

Sales experience

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking Mobile Associates to join our retail team. As a Mobile Associate, you will learn sales techniques, demonstrate devices, and help customers navigate plans while delivering a standout in-store experience.

You will train on the T-Mobile in-store processes, build product knowledge, and contribute to a fast-paced environment focused on customer satisfaction and loyalty.