Mobile Wireless Sales Associate - In-Store

T-Mobile; Roseville (MI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental, vision insurance

Paid time off and holidays

Parental/family leave

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates to bring the T-Mobile brand to life within National Sales partner locations. You will engage customers in a high-traffic environment, educate on solutions, and use digital tools to demonstrate value, while achieving sales targets and ensuring top customer experiences.

Role includes complete training, collaboration with store leadership, and opportunities for stock-related benefits and career growth within the T-Mobile ecosystem.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment using digital tools and educate on T-Mobile solutions.
• Demonstrate product value, identify customer needs, and guide self-service and onboarding via the T-Mobile app.
• Complete training on in-store processes, review promotions, and maintain store operations and security per procedures.
• Build relationships with nearby leadership to support the customer experience from account setup to device support.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking Mobile Associates to bring the T-Mobile brand to life within National Sales partner locations. You will engage customers in a high-traffic environment, educate on solutions, and use digital tools to demonstrate value, while achieving sales targets and ensuring top customer experiences.

Role includes complete training, collaboration with store leadership, and opportunities for stock-related benefits and career growth within the T-Mobile ecosystem.