Wireless Sales Associate - ESOP, Uncapped Commission

Archtelecom; San Jose (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee Stock Ownership Program

Competitive hourly pay

Uncapped commission

Automatic raises

Health benefits (Full Time)

Discounted T-Mobile plan

Job summary

Arch Telecoms is a national T-Mobile Preferred Retailer seeking Mobile Associates to join a fast-paced team. You’ll learn customer service excellence, demonstrate the latest devices, and guide customers through their shopping journey in-store and online.

This learning role focuses on building product knowledge, hands-on demonstrations, and collaboration with peers to resolve issues, with a clear path to promotion to Mobile Expert after training completion.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Be able to stand for long periods of time and lift up to 25lbs.
• Full Time (40 hours) or Part Time (20+ hours) availability.

Responsibilities

• Provide best-in-class customer experience and loyalty-building service in-store and online.
• Demonstrate products and accessories, guiding customers to personalized solutions.
• Sell confidently through side-by-side assistance and thoughtful questions.
• Collaborate with team and store leadership to resolve issues and improve the customer journey.

Skills

Customer service

Sales

Communication

Learning mindset

Education

High school diploma or GED

Job description

Arch Telecoms is a national T-Mobile Preferred Retailer seeking Mobile Associates to join a fast-paced team. You’ll learn customer service excellence, demonstrate the latest devices, and guide customers through their shopping journey in-store and online.

This learning role focuses on building product knowledge, hands-on demonstrations, and collaboration with peers to resolve issues, with a clear path to promotion to Mobile Expert after training completion.