Wireless Sales Associate - ESOP & Uncapped Commission

Arch Telecom; Whitehall (Lehigh County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

ESOP

Competitive pay

Uncapped commissions

Raises on milestones

Career advancement

Discounted plan

Health benefits

Bonuses

Job summary

Arch Telecom seeks a friendly Retail Associate to deliver a best-in-class customer experience. You’ll help customers choose devices and plans, demonstrate features in-store, and keep the shopping journey engaging from online to in-store.

This learning role offers training toward a Mobile Expert promotion, with 40-hour full-time or 20+ hour part-time options, uncapped commissions, and perks like discounted plans and health benefits for full-time staff.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred
• Be at least 18 years of age
• High school degree or GED
• Ability to stand for long periods of time
• Ability to lift objects weighing up to 25lbs
• Reliable transportation
• Full Time (40 hours) or Part Time (20+ hours) availability

Responsibilities

• Help customers pick up where they left off in their shopping journey, online, via Customer Care or in-store
• Provide hands-on demonstrations of the latest technology in-store
• Side-by-side selling to find personalized solutions beyond a basic device/service plan
• Guide customers through purchasing with thoughtful questions and expert answers
• Build relationships across channels to resolve issues and identify small business leads
• Collaborate with store leadership to learn and improve continuously

Skills

Customer service

Sales

Communication

Team player

Education

High School Diploma

Job description

Arch Telecom seeks a friendly Retail Associate to deliver a best-in-class customer experience. You’ll help customers choose devices and plans, demonstrate features in-store, and keep the shopping journey engaging from online to in-store.

This learning role offers training toward a Mobile Expert promotion, with 40-hour full-time or 20+ hour part-time options, uncapped commissions, and perks like discounted plans and health benefits for full-time staff.