Wireless Sales Associate — ESOP & Uncapped Commission

Arch Telecom; Bloomington (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

ESOP

Competitive pay

Uncapped commissions

Automatic raises

Career advancement

Culture of care & excellence

Discounted plan

Health benefits for full-time

Job summary

Arch Telecom is a national T-Mobile Preferred Retailer with 200+ stores. The Mobile Associates role is a learning position to build skill in customer service, product knowledge, and sales. You will work with a team to demonstrate devices, assist customers, and grow toward a Mobile Expert role after training completion.

You will engage with customers to uncover needs, showcase latest tech, and provide a best-in-class experience, while contributing to a fast-paced store environment and team goals.

Qualifications

• Minimum 6 months of customer service or sales experience.
• Retail environment preferred.
• Willing to learn and grow into Mobile Expert.

Responsibilities

• Assist customers in-store and online, ensuring a best-in-class experience.
• Demonstrate latest technology and services through hands-on presentations.
• Upsell accessories and services to meet customer needs.
• Guide customers through the purchasing process with thoughtful questions and expertise.
• Build relationships and hand off small business leads when appropriate.

Skills

Customer service

Sales

Communication

Teamwork

Education

High school diploma or GED

Job description

Arch Telecom is a national T-Mobile Preferred Retailer with 200+ stores. The Mobile Associates role is a learning position to build skill in customer service, product knowledge, and sales. You will work with a team to demonstrate devices, assist customers, and grow toward a Mobile Expert role after training completion.

You will engage with customers to uncover needs, showcase latest tech, and provide a best-in-class experience, while contributing to a fast-paced store environment and team goals.