Wireless Retail Associate | ESOP & Uncapped Commission

Arch Telecom; Town of Islip (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

ESOP

Hourly pay

Uncapped commission

Raises on milestones

Career advancement

Culture of care

Discounted plan

Health benefits (FT)

Job summary

Arch Telecom is hiring Mobile Associates to bring the T-Mobile brand to life in a high-energy retail setting. You will learn customer service best practices while building product expertise and guiding customers through demonstrations and purchases.

This learning role focuses on developing skills for future promotion to Mobile Expert, with opportunities for career advancement, employee benefits, and uncapped commission in a supportive team environment.

Qualifications

• 6 months of customer service and/or sales experience.
• High school degree or GED.
• Be at least 18 years of age.
• Ability to stand for long periods and lift objects weighing up to 25lbs.
• Full Time (40 hours) or Part Time (20+ hours) availability.

Responsibilities

• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Provide hands-on demonstrations of the latest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan.
• Guide customers through purchasing with thoughtful questions and informed answers.
• Build loyalty by delivering a best-in-class customer experience.
• Collaborate with store team to own the customer experience across channels.

Skills

Customer service

Sales

Communication

Team player

Education

High school diploma

Job description

Arch Telecom is hiring Mobile Associates to bring the T-Mobile brand to life in a high-energy retail setting. You will learn customer service best practices while building product expertise and guiding customers through demonstrations and purchases.

This learning role focuses on developing skills for future promotion to Mobile Expert, with opportunities for career advancement, employee benefits, and uncapped commission in a supportive team environment.