Wireless Retail Team Lead – Growth & Impact

Arch Telecom; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

ESOP

Competitive hourly pay

Bonus earnings

Raises on milestones

Career advancement

Health benefits

Job summary

Arch Telecom is seeking a Retail Associate Manager to lead and energize a sales team while delivering exceptional customer experiences. You will guide customers through their shopping journey, demonstrate latest devices, and help tailor solutions to individual needs.

You will collaborate with the Store Manager on daily operations, coaching, and performance. This role offers growth, competitive pay, and bonus opportunities as part of a dynamic retail environment.

Qualifications

• Leadership and people-management abilities to coach a retail team.
• Strong sales skills with a focus on customer needs and solutions.
• Excellent communication and relationship-building with customers and colleagues.

Responsibilities

• Assist customers and guide them through the purchasing journey, in-store or online.
• Demonstrate products and services, including accessories and IoT solutions.
• Support Retail Store Manager in daily operations and team coaching.
• Identify small business leads and help build long-term customer relationships.

Skills

Leadership

Sales

Communication

Team Leadership

Operations

Education

High school diploma or GED

Job description

Arch Telecom is seeking a Retail Associate Manager to lead and energize a sales team while delivering exceptional customer experiences. You will guide customers through their shopping journey, demonstrate latest devices, and help tailor solutions to individual needs.

You will collaborate with the Store Manager on daily operations, coaching, and performance. This role offers growth, competitive pay, and bonus opportunities as part of a dynamic retail environment.