Wireless Retail Team Lead — Customer Experience & Growth

Paycom; Lake Ronkonkoma (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

ESOP

Health benefits

Discounted cell phone plan

Career advancement

Job summary

Arch Telecom is hiring a Retail Associate Manager to join our store team in a fast-paced, high-energy environment. You will learn to provide best-in-class customer service while coaching staff to meet sales goals and nurture lasting relationships with customers.

You will assist in daily operations, demonstrate devices, and help customers select the right plans and accessories. Strong communication and leadership are essential for success in this role.

Qualifications

• Leadership mindset to guide a retail team.
• Excellent communication with customers and teammates.
• Proven sales experience in wireless or consumer electronics.

Responsibilities

• Learn and build proficiency in customer service while delivering best-in-class experiences.
• Assist Retail Store Manager in daily operations and coaching.
• Demonstrate devices and plans, uncover customer needs, and guide purchasing decisions.

Skills

Leadership

Communication

Sales experience

Customer service

Team leadership

Education

High school degree or GED

Job description

Arch Telecom is hiring a Retail Associate Manager to join our store team in a fast-paced, high-energy environment. You will learn to provide best-in-class customer service while coaching staff to meet sales goals and nurture lasting relationships with customers.

You will assist in daily operations, demonstrate devices, and help customers select the right plans and accessories. Strong communication and leadership are essential for success in this role.