Wireless Retail Team Lead & Customer Experience

Paycom - ATS; Miller Place (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Competitive hourly pay

Bonus earnings

Automatic raises

Discounted mobile plan

Job summary

Arch Telecom is seeking a Retail Associate Manager to lead a store team and deliver best-in-class customer experiences. You will help customers complete their shopping journey, provide demonstrations of the latest technology, and drive device/service sales in-store.

You will assist the Retail Store Manager with daily operations, coach teammates, and build relationships across channels. This is a full-time in-store role with growth opportunities and benefits.

Qualifications

• Leadership and coaching abilities required.
• Excellent communication and problem-solving skills.
• Ability to train and develop store team and handle customer needs effectively.

Responsibilities

• Help customers with purchasing journey in-store and online.
• Provide hands-on demonstrations of devices and services.
• Side-by-side selling to find personalized solutions for customers.
• Guide customers through purchasing with thoughtful questions and explanations.

Skills

Leadership

Competitive drive

Communication

Team coaching

Education

High school degree or GED

Job description

Arch Telecom is seeking a Retail Associate Manager to lead a store team and deliver best-in-class customer experiences. You will help customers complete their shopping journey, provide demonstrations of the latest technology, and drive device/service sales in-store.

You will assist the Retail Store Manager with daily operations, coach teammates, and build relationships across channels. This is a full-time in-store role with growth opportunities and benefits.