Wireless Retail Store Leader — Drive Growth & Experience

Paycom - ATS; New York (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

ESOP

Discounted phone plan

Health benefits

Career advancement

Job summary

Arch Telecom seeks a Retail Store Manager to lead a dynamic sales team and bring the brand to life in-store. You will guide customer interactions, supervise daily operations, and drive sales while maintaining an exceptional customer experience.

You will demonstrate the latest devices and services, build relationships, and collaborate with teams across channels to ensure store programs run smoothly. This role requires leadership, sales creativity, and strong communication.

Qualifications

• Leadership experience in a fast-paced retail or wireless sales environment.
• Strong communication and customer service skills.
• Ability to lead a team and manage store operations to meet sales goals.
• Willingness to stand for long periods and assist customers with product demonstrations.

Responsibilities

• Lead the store team to meet or exceed sales goals and KPIs.
• Demonstrate product features and conduct in-store demos for customers.
• Develop relationships with customers and identify small business leads.
• Oversee inventory, store programs, and daily store operations.
• Collaborate with cross-channel teams to deliver a seamless customer experience.

Skills

Leadership

Sales

Communication

Operations management

Customer service

Education

High school diploma or GED

Tools

POS systems

Job description

Arch Telecom seeks a Retail Store Manager to lead a dynamic sales team and bring the brand to life in-store. You will guide customer interactions, supervise daily operations, and drive sales while maintaining an exceptional customer experience.

You will demonstrate the latest devices and services, build relationships, and collaborate with teams across channels to ensure store programs run smoothly. This role requires leadership, sales creativity, and strong communication.