Wireless Retail Team Lead

Arch Telecom; Merritt Island (FL); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Competitive hourly pay

Bonus earnings

Automatic raises at milestones

Career advancement opportunities

Care & excellence culture

Health benefits for full-time

Job summary

Arch Telecom seeks a Retail Associate Manager to lead a dynamic store team, delivering best-in-class customer experiences while driving sales and loyalty. You will work with customers in-store and through care channels, demonstrating devices and services and building lasting relationships.

The role emphasizes coaching the team, handling daily store operations, and applying product knowledge to meet customer needs in a fast-paced environment.

Qualifications

• Leadership in a fast-paced retail environment.
• Strong customer service and communication skills.
• Ability to lead a team and coach others.
• Operational, financial and performance management capabilities.

Responsibilities

• Help customers pick up where they left off in their shopping journey, in-store or online.
• Demonstrate latest technology and products to customers.
• Engage in side-by-side selling to tailor solutions, including accessories and IoT devices.
• Guide customers through purchasing with thoughtful questions and informed answers.
• Assist Store Manager with daily operations and coaching.

Skills

Leadership

Sales

Customer service

Communication

Team leadership

Education

High school diploma or GED

Job description

Arch Telecom seeks a Retail Associate Manager to lead a dynamic store team, delivering best-in-class customer experiences while driving sales and loyalty. You will work with customers in-store and through care channels, demonstrating devices and services and building lasting relationships.

The role emphasizes coaching the team, handling daily store operations, and applying product knowledge to meet customer needs in a fast-paced environment.