Wireless Retail Store Manager — Lead, Grow & Deliver

TCC Wireless, LLC; Orlando (FL); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, dental and vision

Development and growth opportunities

Job summary

TCC Wireless, LLC is seeking a Full-Time Retail Store Manager in Orlando, FL. The RSM will bridge customers with the T-Mobile brand, drive revenue, and lead a high-performing team in a fast-paced store environment.

The role requires managing operations, staffing, and service levels while maintaining store appearance and compliance with policies. Strong communication and leadership skills are essential.

Qualifications

• High School Diploma or GED required; college degree is a plus.
• Experience in wireless retail or T-Mobile environment preferred.
• Operational and financial performance management skills.

Responsibilities

• Provide world-class customer service in-store and on the phone.
• Oversee full store operations including staffing, training, and scheduling.
• Drive revenue by acquiring new customers and expanding existing accounts.
• Lead, coach, and develop a high-performing team.
• Ensure store compliance, cash handling, and security processes.

Skills

Customer service

Staffing management

Sales

Communication

Problem solving

Education

High School Diploma or GED

College degree a plus

Job description

TCC Wireless, LLC is seeking a Full-Time Retail Store Manager in Orlando, FL. The RSM will bridge customers with the T-Mobile brand, drive revenue, and lead a high-performing team in a fast-paced store environment.

The role requires managing operations, staffing, and service levels while maintaining store appearance and compliance with policies. Strong communication and leadership skills are essential.