Wireless Retail Store Manager — Lead a High-Impact Team

GP Mobile; Fayetteville (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Commission

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Employee discounts

Job summary

GP Mobile, a T-Mobile Premium Retailer, is seeking a Retail Store Manager in Fayetteville, NC to lead store operations and empower a high-performing team. You’ll oversee hiring, scheduling, training, marketing, asset protection and overall store leadership to deliver superior customer experiences.

Requirements include 2+ years in wireless retail management and a preferred bachelor’s degree. You’ll drive sales, manage expenses, and foster an inclusive, results-driven culture.

Qualifications

• 2 years wireless retail experience, high volume preferred.
• Bachelor’s degree, preferred.

Responsibilities

• Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.
• Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations.
• Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
• Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.
• Always maintain a neat clean organized store environment.
• Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.

Skills

Communication

Microsoft Office

Store Management

Store Operations

Customer Service

Education

Bachelor’s degree, preferred

Tools

Microsoft Office

Job description

GP Mobile, a T-Mobile Premium Retailer, is seeking a Retail Store Manager in Fayetteville, NC to lead store operations and empower a high-performing team. You’ll oversee hiring, scheduling, training, marketing, asset protection and overall store leadership to deliver superior customer experiences.

Requirements include 2+ years in wireless retail management and a preferred bachelor’s degree. You’ll drive sales, manage expenses, and foster an inclusive, results-driven culture.