Wireless Retail Store Leader & Coach

Victra - Verizon Authorized Retailer; Venice (FL); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

Paid Training

Health Insurance

Dental Insurance

Vision Insurance

401K Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Frequent Contests

Career Advancement Opportunities

Job summary

Victra is hiring an Assistant General Manager to lead a store team, drive sales targets, and deliver outstanding customer experiences. You will coach, train, and develop associates, manage daily store operations, merchandising, and reporting, and step in when the General Manager is away.

Join a fast-paced environment where performance, collaboration, and integrity are valued, with comprehensive benefits and opportunities for career advancement.

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Balanced multiple opposing priorities in a multifaceted environment.
• Set goals, evaluated performance, and developed a high performing team.
• High school diploma or GED.

Responsibilities

• Leading your team by resolving customer issues and assisting with customer transactions.
• Setting and sharing daily/weekly/monthly goals with sales teams.
• Providing your team with training and mentoring to deliver an outstanding customer experience.
• Identifying selling skill gaps and developing development plans to meet sales metrics.
• Running store operations, reporting data, and ensuring store uptime and functionality.
• Leading store merchandising and planogram compliance.

Skills

Customer service

Leadership

Sales coaching

Merchandising

Team development

Communication

Education

High school diploma or GED

Job description

Victra is hiring an Assistant General Manager to lead a store team, drive sales targets, and deliver outstanding customer experiences. You will coach, train, and develop associates, manage daily store operations, merchandising, and reporting, and step in when the General Manager is away.

Join a fast-paced environment where performance, collaboration, and integrity are valued, with comprehensive benefits and opportunities for career advancement.